During the holiday and vacation seasons, a lot of companies are challenged by the staff limitations. At Moranti Services, we are well equipped to help your business handle any needs you might have.
By having Moranti Services as your permanent business partner, you will be covered no matter the “what” and “when”. We handle your tasks around the year, at all times.
We are available 24/7/365 and our staff is specifically trained to deliver the highest levels of support to meet your needs. Our services include, but are not limited to: customer service, IT/Tech support, emergency handling, alert monitoring and backoffice services.
If you are interested in learning more about any of our available services, please fill out the form below and we will be in touch as soon as possible.
Customer Service
Customer service covers a wide range of different tasks. Each area / task requires separate competencies and employee profiles. Something they all do have in common, is their natural attitude of providing the best customer service possible.
We often recruit people with a service background from retail, leisure, travel, staff functions etc.
IT and Tech Support
Our IT and tech supporters all have one mutual quality – their technical flair and ability to support and help people who have technical challenges without losing track. Even their background vary they have one thing in common, their wide interest in IT and tech – which is often also their hobby.
We often recruit supporters who have experience as a supporter in IT- and tech companies, worked in an IT-department, gamers etc.
Emergency and Damage Control
Emergency and surveillance require some specific personal characteristics to handle these types of tasks. We look for calm people, who has personal impact, empathy, and the ability to stay in control in difficult situations.
We often recruit people who have a background as a firefighter, EMT, soldier or craftsman.
Back-Office
Back-office covers a wide variety of different tasks, with the one thing in common - all dialog is handled in writing. It’s essential that our back-office team, not only know the different dialog methods and templates, they need to be highly skilled in written communication with an analytic mindset.
We often recruit people who have a background as teacher, journalist or have worked in an administration office etc.
